Can't upload to gallery

[Joe Ray]

I have been trying to upload an image into the gallery, but I have been getting that dreaded 'Page cannot be displayed' page immediately after the upload page.
Can anyone advise me? The images are a suitable size and in suitable format.
Cheers
J

[john robinson]

Jyothi
I'm sure Steve will sort this when he gets onto it.
Chers
JohnR

[admin]

Hi Jyothi, thanks for the alert.

It is this is one of these galleries you're having a problem
http://www.surfbirds.com/Rarities/galleries.shtml
or is it your album?

If it is the former, quick tips are to check that file size is less than 50kb, that the filename is simple with no extra spaces or dots eg bird1.jpg is OK but bird.1.jpg or bird 1.jpg may have issues and get rejected. I just did a test to one of these galleries and works fine and I'll now have a look at the albums.

Ok, just did a test uploading to an album and it was fine for me. Jyothi, do you want to PM me and I will give you an email address to send your pic to so I can see if there is a size or filenmae issue that is causing this error? If it is a bug, it will help us fix it. Thanks, Andy
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[Joe Ray]

Hi Jyothi, thanks for the alert.

It is this is one of these galleries you're having a problem
http://www.surfbirds.com/Rarities/galleries.shtml
or is it your album?

If it is the former, quick tips are to check that file size is less than 50kb, that the filename is simple with no extra spaces or dots eg bird1.jpg is OK but bird.1.jpg or bird 1.jpg may have issues and get rejected. I just did a test to one of these galleries and works fine and I'll now have a look at the albums.

Ok, just did a test uploading to an album and it was fine for me. Jyothi, do you want to PM me and I will give you an email address to send your pic to so I can see if there is a size or filenmae issue that is causing this error? If it is a bug, it will help us fix it. Thanks, Andy
Hi Andy.
Many thanks for the help and the quick response.
Sorry for not specifying, it's my personal album that I'm trying to get the image into.
Not much time now, but if there's still no development, I'll PM you.
Thanks
J

[admin]

By the way Jyothi, thanks for posting here. This really helps us and others too. If you're having a problem, others probably are too. If we can post updates and solutions publicly, hopefully others will benefit. Thanks, Andy
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